I was still living in South Africa when I found an 87th Precinct book that I had not read. In it I came across this passage that I thought was just so apt in relation to the drama I had recently gone through in order to have some plans registered at my local municipality.
While I did not have to purchase a postal order I DID have to go to the lift, down three floors, go out of that building and through security then walk around the civic centre offices to the rates hall – several hundred metres. There I had to stand in a queue to make my payment and make sure I got a receipt to take back to where I had started. I then had to go down the passage for the second part of this procedure and lo and behold they ALSO needed a payment, and they ALSO were unable to take payment. I am sure we have all had experiences that this scenario might fit.
In this city, ten people were necessary to do the job of one person.
What this city did was hire high school dropouts, put them in suits and then teach them how to greet the public with blank stares on their faces.
In this city, if you needed a copy of, say, your birth certificate or your driver’s licence, you stood in line for an hour and half while some nitwit pretended to be operating a computer. When he or she finally located what you were there for, you had to go over to the post office and stand in line for another hour and a half to purchase a money order to pay for it.
That was because in this city, municipal employees weren’t allowed to accept cash, personal cheques or credit cards. This was because the city fathers knew the calibre of the people who were featherbedding throughout the entire system, knew that cash would disappear in a wink, knew that credit cards would be cloned, knew that personal cheques would somehow end up in private bank accounts hither and yon.
That’s why all those people behind municipal counters gave you such hostile stares.
They were angry at the system because they couldn’t steal from it. Or maybe they were pissed off because they couldn’t qualify for more lucrative jobs like security officers at any of the city’s jails, where an ambitious man could earn a goodly amount of unreportable cash by smuggling in dope to the inmates.
Quoted from The Last Dance by Ed McBain – an 87th Precinct novel
Ed McBain is a pen name used by Evan Hunter (The Blackboard Jungle, Privileged Conversation)